07 Mar 2011

The Experience Doesn’t Live Up To The Hype

With all the buzz and excitement about digital innovation in the retail world, we decided to go and see for ourselves whether shops are embracing their potential.

Posted by cloud in Cloud Speak, 9 Comments Tagged apps, customer service, digital signage, internet, mobile, retail, scanners, shopping, smartphones, social media, social shopping

17 Feb 2011

Back To The Shops: Social Shopping Hits the Real World

The retail landscape is changing. Digital is entering the high street, allowing people to be social while they shop. But what does this mean for consumers, and for brands?